Director, Clinical Programs (Clinical Enterprise)
The Clinical Program Director directs the overall clinical strategy, portfolio of clinical solutions, outcomes and tracking for specified clinical program. This position will establish and maintain cross functional partnerships with capability owners to drive successful execution of various programs. This position will help develop overall tactical and strategic goals that align with its mission and values. This role will also support other senior leadership in presenting program results and solutions to clients.
ESSENTIAL FUNCTION
Provide Renal Clinical Innovation vision: Work to shape the vision for Clinical Innovation that will enable us to deliver high quality patient care and demonstrate difference in quality and outcomes.
Identify and communicate risks and opportunities and generate plans to address each
Develop, analyze, and communicate business models to guide business decisions, promoting data-driven strategic change
Build out and subsequently manage strategic and enterprise planning team daily and lead enterprise-wide strategy meetings
Lead strategic and enterprise planning, and set and advocate for internal and external goals
Define, track, and communicate metrics around new initiatives, comparing to previous outcomes
Proven ability to synthesize large amounts of data into critical insights, observations or trends and translate them into strategic recommendations
Ability to project manage and streamline communication across multidisciplinary teams both large and small
Cultivating Networks:
Initiates and maintains strategic relationships with stakeholders inside and outside of the Village (e.g., physicians, cross-functional partners, community representatives) to advance clinical and financial goals.
Uses appropriate interpersonal styles and communication methods to influence and build effective relationships
Proactively builds and uses key relationships to gain cooperation without formal authority
Supports partners by offering valuable information and resources; works together with partners to create win-win outcomes
Establishes and gains commitment to shared goals
Formulates influence strategy; creates an approach that best positions an idea, plan or objective; leverages supportive factors, break through barriers and addresses the unique needs and preferences of key decision makers
Identify, create, monitor, and maintain key performance indicators including but not limited to teammate productivity, quality audits, and departmental service level agreements
Driving Execution:
Evaluate department processes and procedures; suggest and implement methods to minimize labor costs and to improve operations, efficiency, and service to internal and external customers.
Translates strategic priorities into operational reality; aligns communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.
Takes action to achieve goals beyond what is required and manages competing priorities
Sets high goals for personal and team accomplishments and uses measurement methods to monitor progress toward goal attainment
Establishes two-way communication channels to convey business strategies and plans in a manner that engages teammates
Ensures that those responsible for implementing a strategic initiative have role clarity and accountability for required actions and outputs as well as the authority to act in a way consistent with our mission and values
Translates initiatives into actions; delivers on the core business drivers (clinical and financial)
High Impact Communication:
Clearly and succinctly conveys information and ideas to individuals and groups in a variety of situations; Communicates in a focused and compelling way that drives others' thoughts and actions.
Presents ideas, suggestions, and recommendations in a manner that clearly links to business and/or Village needs and priorities
Facilitates outcome-oriented communication
States action-oriented purpose
Presents logical arguments, data, and concrete examples
Provides clear explanation of relevant facts and presents well-prepared case
Moves communication toward agreed-upon actions
Answers the question at hand
Adapts communication style based on the people involved and the target objectives
Negotiates with others using business rationale to influence decisions and effectively handle objections
Manage departmental labor budget and miscellaneous expenses
Other duties as assigned
EDUCATION AND EXPERIENCE:
Education: Bachelor’s degree required; Master’s degree (MBA, MHA, or similar) preferred.
Leadership: Minimum of 2 years of progressive leadership experience required, with a demonstrated track record of leading teams.
Industry Experience: Previous experience in the healthcare industry is preferred.
Specialized Experience: Background in consulting is strongly preferred.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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