Hospital Outreach Manager
The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will travel (40%) throughout the Queens and Long Island Regions and engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting.
*Account manager or account executive exp highly preferred.
Essential Duties
Analyze data insights to highlight its importance and drive growth.
Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication.
Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback.
Consistently outreach to discharge planners to provide education and build awareness of offerings
Prioritize key insights and opportunities to align with business goals and stakeholder needs.
Identify opportunities to grow as provider of choice through relationship building and addressing feedback
Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies.
Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
Develop comprehensive knowledge of local markets
Seeking candidates who demonstrate:
Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions
Ability to build and foster strong relationships with people across many levels and diverse backgrounds
Natural curiosity with a growth mindset
Self-starter with a strong bias for action
High accountability and follow through, with a passion for problem solving
Strategic mindset, with the ability to systematically connect dots
Minimum qualifications
Bachelor’s Degree preferred
Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis. Includes valid driver’s license in state of residence and insurable driving record
Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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