Manager, Revenue Operations (ROPS)

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply.

Our people make all the difference in our success.
 

The Revenue Operations Manager will be responsible for identifying and implementing opportunities within DaVita’s revenue cycle, and in collaboration with teams across the company, to grow DaVita’s revenue and improve bottom-line performance.

What Will You Do?

As a Manager of Analytics, you will lead a team of Analysts focused on driving thoughtful and meaningful insights to key business problems through data visualization.

Essential Functions:

• Lead, coach, and develop Analysts to grow their technical, critical thinking, and problem‑solving skills; provide regular feedback, mentoring, and structured learning.
• Oversee intake and request inventory, ensuring clear prioritization, proactive stakeholder communication, and on‑time delivery.
• Guide analytical work by applying strong development skills and data visualization best practices to generate meaningful, actionable insights.
• Challenge the status quo, identifying opportunities to streamline processes, improve data quality, and support transformative operational and product improvements.
• Apply strong foundational business knowledge to elevate problem statements, validate root causes, and shape solution recommendations.
• Ensure structured delivery by partnering with product, operations, IT, and vendor teams to translate insights into executable actions.
• Promote consistency in analytical methods, documentation, and storytelling across the Analyst team.

Other Duties:

• Champion DaVita’s Mission & Values and foster an inclusive, growth‑oriented team culture.
• Partner with DGS, Clinical, Product, and Inventa leaders to understand evolving business priorities and ensure analytical support aligns to organizational needs.
• Provide thought partnership to cross‑functional teams, offering options, considerations, and recommendations grounded in data.
• Communicate clearly and concisely to senior leaders, summarizing complex information into simple, decision ready insights.
• Represent the Analyst function in cross‑team forums, highlighting risks, dependencies, and opportunities connected to broader initiatives
• Support change management efforts, ensuring stakeholders understand implications of data findings, workflow changes, or system enhancements.

EDUCATION AND EXPERIENCE

• 1 year in Leadership with direct reports – Required

• High School Diploma/equivalency – Required

• Bachelor’s Degree in related field – Preferred

• Intermediate proficiency in all Microsoft Office applications, specifically Excel – Required

• Intermediate proficiency in analytics systems (SQL, Netezza, Tableau) – Preferred

• Strong knowledge of healthcare revenue cycle – Required

• Strong knowledge of healthcare revenue cycle Collections – Preferred

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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