Sr Manager, HSG Strategy and Operations

The Senior Growth Manager serves as a strategic leader within the Hospital Services Group (HSG), driving the overarching growth agenda for DaVita’s inpatient dialysis and apheresis businesses to solidify its position as the Partner of Choice for hospitals and health systems. This role moves beyond tactical execution to own the development and delivery of comprehensive marketing and partnership strategies that fuel long-term revenue and market share expansion.

This Senior Manager is responsible for owning critical external alliances, including HSG’s partnership with Mercury, and directing external partners and agencies to execute the annual marketing strategy. By synthesizing complex market data and collaborating across matrixed teams, this leader identifies high-value opportunities, optimizes the full customer lifecycle (acquisition, retention, upsell), and influences senior leadership to accelerate business performance.

ESSENTIAL DUTIES & RESPONSIBILITIES

Marketing Strategy Liaison (Mercury Partnership): Serves as the primary HSG liaison for Mercury, acting as the Subject Matter Expert (SME) for the HSG business. Provides critical input to inform and ensure high-quality, on-brand execution of marketing initiatives that translate directly to HSG and Village value. Directs the execution of the annual marketing strategy through this partnership, ensuring alignment with business goals.

Value Proposition Strategy & Sales Enablement: Defines and evolves the Hospital Services value proposition based on deep market insights and competitive intelligence. Partners closely with Business Development Directors and Operations VP/Directors to equip commercial teams with sophisticated, data-driven engagement strategies and materials. Moves beyond collateral creation to act as a strategic advisor on how to best position DaVita’s offerings to acquire complex health system accounts and expand service lines with existing partners.

Strategic Partnerships: Proactively identifies, vets, and cultivates strategic alliances with external hospital organizations (e.g., American Hospital Association, Becker’s) and other key industry partners. Leads contract negotiations, joint value creation plans, and ongoing relationship management to expand HSG’s influence, brand visibility, and market reach.

Advanced Analytics & Growth Intelligence: Leads the growth analytics function, leveraging Salesforce and other data sources to generate predictive insights rather than just retrospective reporting. Defines key performance indicators (KPIs) for growth initiatives and presents executive-level dashboards to senior leadership (VPs/Directors) to validate ROI and guide strategic investment decisions.

People Management: Manages and develops at least one Senior Analyst, providing coaching on data integrity, pipeline management, and strategic thinking. Responsible for the team’s performance in maintaining Salesforce data accuracy (wins/losses, pipeline health) and fosters a culture of continuous improvement and professional growth within the team.

Other duties as assigned.

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.