Sr. Manager, Quality

General Purpose of the Job

The primary responsibility of the Sr. Manager, Quality is to lead the continued development and execution of its Supplier Quality Program while supporting broader operational quality initiatives. This role will serve as a strategic and execution focused leader responsible for ensuring that suppliers are identified, risk-assessed, monitored, and engaged in alignment with DaVita’s commitment to delivering high-quality patient care.

This position requires a performance-driven quality professional who can build structure, execute rigorously, and foster collaborative supplier partnerships that strengthen operational reliability and support exceptional patient outcomes.

Essential Duties and Responsibilities

• Design, implement, and mature a risk-based Supplier Quality Management Program

• Establish and maintain supplier qualification, onboarding, and periodic evaluation processes

• Conduct supplier risk assessments and maintain documented supplier risk profiles

• Lead supplier audits and manage follow-up remediation activities

• Develop supplier performance quality monitoring tools and quality metrics to drive continuous improvement

• Partner cross-functionally with Procurement, Clinical, Pharmaceutical, Biomed, and Legal teams to ensure alignment and accountability

• Drive corrective and preventive actions related to supplier performance

• Establish clear escalation pathways for supplier-related quality concerns

• Provide executive-ready reporting on supplier quality performance and risk exposure

• Support integration of supplier oversight into broader operational quality systems

Education and Requirements

• Bachelor’s degree in Quality Management, Engineering, Healthcare Administration, Business, or related field

• 8–12+ years of progressive quality management experience

• Demonstrated experience leading or maturing a Supplier Quality Program

• Experience in healthcare, life sciences, pharmaceutical, or medical device environments preferred

• Audit leadership experience strongly preferred

• Familiarity with FDA-regulated Quality Management System requirements, including 21 CFR Parts 210/211 and 820, and application of risk-based quality principles in regulated environments preferred

• Familiarity with risk principles aligned with the international risk standard, ISO 14971

• Strong knowledge of supplier lifecycle management and risk-based quality principles

• Experience designing and executing supplier audits, with particular focus on current Good Manufacturing Practices, recognized by FDA in regulated industries

• Demonstrated ability to build structured programs in evolving or growth-oriented environments

• Systems-thinking approach to quality governance and operational risk

• Ability to influence cross-functional stakeholders and drive accountability

Certificate, Licenses, and Registrations

At least one of the following preferred

ASQ Certified Manager of Quality/Quality Engineer (CMQ/CQE)

Certified Supplier Quality Professional (CSQP)

Six Sigma Green/Black Belt

ISO 9001 Auditor

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

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